Zhejiang Zhonggong Valve Group Shengxing Petroleum Equipment Co., Ltd. is committed to exceeding customer expectations and continuously improving service quality.

“Quality First, Customer Supreme” is the long‑standing core philosophy of Shengxing Company. In strict compliance with the requirements of the ISO 9001:2000 Quality Management System Certification, we implement rigorous quality control with clearly defined individual accountability, ensuring sound operation across production, sales and after‑sales services. We maintain close communication with customers and wholeheartedly supply users with high‑quality products and premium services.

Hereby, our company makes the following commitments:

I. Pre-sales Service

● Provide product introductions, technical consultations, custom design for non‑standard products, and professional technical support.

II. In-sales Service

● Honor contractual obligations, guarantee on‑time delivery, and maintain constant communication with customers throughout the process.

● For special or complex products, our professional personnel will provide on‑site guidance on product operation, commissioning, troubleshooting and maintenance.

III. After-sales Service

● Respond promptly to customer quality‑related complaints. Our after‑sales team shall reply or resolve issues within 24 hours, striving to achieve 100% customer satisfaction.